Ziko.ai Extension

Here are some examples of auto-replies you can use for Google Business reviews: For Positive Reviews: * "Thank you so much for the wonderful review! We're thrilled you had a positive experience. We appreciate your business and look forward to seeing you again soon." * "We're so happy to hear you enjoyed your time with us! Your feedback means a lot to us. Thanks for taking the time to leave a review." * "Wow, thank you for the kind words! We strive to provide excellent service and we're glad we met your expectations. We appreciate your support!" For Negative Reviews: * "We're sorry to hear that you had a negative experience. We value your feedback and would like to learn more about what happened. Please contact us directly at [phone number] or [email address] so we can address your concerns." * "Thank you for your honest feedback. We apologize that we didn't meet your expectations. We're always working to improve our services and we appreciate you bringing this to our attention." * "We understand your frustration and sincerely apologize for any inconvenience caused. We'd like to make things right. Please contact us at [phone number] or [email address] so we can discuss this further." Tips: * Be prompt: Respond to reviews as quickly as possible. * Be genuine: Your responses should sound sincere and authentic. * Be professional: Avoid getting defensive or argumentative. * Keep it concise: Get to the point and avoid writing lengthy responses. * Offer solutions: If possible, offer a way to resolve the issue.