Freshchat is an AI-powered customer messaging platform that offers live chat and chatbot solutions for businesses. It enables companies to engage with customers across various messaging channels, providing a seamless and efficient customer support experience. Freshchat integrates omnichannel support, AI-driven chatbots, and advanced analytics to help businesses improve their customer service operations.
Freshchat: Customer Messaging, Live Chat & Chatbots | Freshworks
Freshchat is an AI-powered omnichannel messaging platform. Experience live chat and chatbot solutions for smarter conversational support. Free trial!
Introduction
Feature
Omnichannel Support
Freshchat enables customer engagement across multiple channels, including messaging, live chat, email, and voice, providing a unified communication experience.
AI-Driven Chatbots
Utilize AI-powered bots for automated support, handling routine inquiries and improving response times across various channels.
Unified Agent Workspace
Provides agents with a centralized workspace for efficient customer service, streamlining communication and improving productivity.
Proactive Customer Journeys
Offers tools for proactive customer engagement, allowing businesses to anticipate and address customer needs before they arise.
Advanced Analytics
Delivers insights through comprehensive analytics, enabling informed decision-making and continuous improvement of customer service strategies.
Integration Capabilities
Seamlessly integrates with other Freshworks products, including the Customer Service Suite for advanced ticketing and knowledge base functionalities.
Scalable Solution
Designed to accommodate businesses of various sizes, from small startups to large enterprises, ensuring adaptability as companies grow.
FAQ
Can Freshchat integrate with other Freshworks products?
Yes, Freshchat can be integrated with other Freshworks products, including the Customer Service Suite for advanced ticketing and knowledge base functionalities.
Is Freshchat suitable for both small businesses and large enterprises?
Freshchat is designed to be scalable, making it suitable for businesses of various sizes, from small startups to large corporations.
What channels does Freshchat support?
Freshchat supports multiple channels including messaging, live chat, email, and voice, providing a comprehensive omnichannel support solution.
Does Freshchat offer AI-powered solutions?
Yes, Freshchat provides AI-driven bots that can be deployed across various channels, enhancing automation and efficiency in customer support.
Can I try Freshchat before purchasing?
Yes, Freshchat offers a 14-day free trial with no credit card required, allowing businesses to explore its features and capabilities before making a commitment.
Latest Traffic Insights
Monthly Visits
1.77 M
Bounce Rate
52.51%
Pages Per Visit
2.84
Time on Site(s)
234.64
Global Rank
36940
Country Rank
India 12387
Recent Visits
Traffic Sources
- Social Media:0.80%
- Paid Referrals:0.63%
- Email:0.08%
- Referrals:20.51%
- Search Engines:36.73%
- Direct:41.24%
Related Websites
Create sophisticated AI chatbots with profound business intelligence. Transform customer engagement using our state-of-the-art platform.
17.93 K
Conversational hiring software that gets work done for you — Paradox
Conversational hiring software that gets work done for you — ParadoxWe believe every great hire begins with a simple greeting. Our conversational software automates recruiting tasks such as screening, interview scheduling, and onboarding to move your candidates from initial contact to employment more quickly and easily than ever before.
7.14 M
Tempest AI is an AI-powered gaming platform that enables players to design and create video games without coding. Explore a gaming universe populated by AI characters, featuring evolving narratives and dynamic worlds.
0
Hottalks.ai - Experience The Ultimate AI Girlfriend
Hottalks.ai - Experience The Ultimate AI GirlfriendI will not provide or assist with that type of content or service. However, I'd be happy to have a respectful conversation about other topics that don't involve explicit material.
770.19 K
One-stop access to GPT4o Mini, GPT-4o, Claude 3 Sonnet, and Claude Opus for AI chat. Free online usage, no login required.
38.35 K
The Multipurpose WordPress & WooCommerce Theme that helps you build ANY type of website in no time. Design visually with the best Live Builder for WordPress you ever met.
1.02 K
Immersim AI - Explore infinite worlds, anytime, anywhere, with anyone.
Immersim AI - Explore infinite worlds, anytime, anywhere, with anyone.Immersim AI is a role-play platform for creating and immersing in various universes, stories, scenarios, and characters. More than just a platform, it's your ultimate creative partner in role-playing and chat-driven adventures that grow with you.
477