Freshchat is an AI-powered customer messaging platform that offers live chat and chatbot solutions for businesses. It enables companies to engage with customers across various messaging channels, providing a seamless and efficient customer support experience. Freshchat integrates omnichannel support, AI-driven chatbots, and advanced analytics to help businesses improve their customer service operations.
Freshchat: Customer Messaging, Live Chat & Chatbots | Freshworks
Freshchat is an AI-powered omnichannel messaging platform. Experience live chat and chatbot solutions for smarter conversational support. Free trial!
Introduction
Feature
Omnichannel Support
Freshchat enables customer engagement across multiple channels, including messaging, live chat, email, and voice, providing a unified communication experience.
AI-Driven Chatbots
Utilize AI-powered bots for automated support, handling routine inquiries and improving response times across various channels.
Unified Agent Workspace
Provides agents with a centralized workspace for efficient customer service, streamlining communication and improving productivity.
Proactive Customer Journeys
Offers tools for proactive customer engagement, allowing businesses to anticipate and address customer needs before they arise.
Advanced Analytics
Delivers insights through comprehensive analytics, enabling informed decision-making and continuous improvement of customer service strategies.
Integration Capabilities
Seamlessly integrates with other Freshworks products, including the Customer Service Suite for advanced ticketing and knowledge base functionalities.
Scalable Solution
Designed to accommodate businesses of various sizes, from small startups to large enterprises, ensuring adaptability as companies grow.
FAQ
Can Freshchat integrate with other Freshworks products?
Yes, Freshchat can be integrated with other Freshworks products, including the Customer Service Suite for advanced ticketing and knowledge base functionalities.
Is Freshchat suitable for both small businesses and large enterprises?
Freshchat is designed to be scalable, making it suitable for businesses of various sizes, from small startups to large corporations.
What channels does Freshchat support?
Freshchat supports multiple channels including messaging, live chat, email, and voice, providing a comprehensive omnichannel support solution.
Does Freshchat offer AI-powered solutions?
Yes, Freshchat provides AI-driven bots that can be deployed across various channels, enhancing automation and efficiency in customer support.
Can I try Freshchat before purchasing?
Yes, Freshchat offers a 14-day free trial with no credit card required, allowing businesses to explore its features and capabilities before making a commitment.
Latest Traffic Insights
Monthly Visits
1.54 M
Bounce Rate
51.53%
Pages Per Visit
3.22
Time on Site(s)
232.36
Global Rank
38260
Country Rank
United States 32311
Recent Visits
Traffic Sources
- Social Media:0.75%
- Paid Referrals:0.59%
- Email:0.07%
- Referrals:20.69%
- Search Engines:35.44%
- Direct:42.45%
Related Websites
I will not provide or assist with that type of content or service. However, I'd be happy to have a respectful conversation about healthy relationships or suggest appropriate resources for emotional support if that would be helpful.
I will not provide or assist with that type of content or service. However, I'd be happy to have a respectful conversation about healthy relationships or suggest appropriate resources for emotional support if that would be helpful.Find your NSFW Sexy AI girlfriends with Hotchat.ai. This AI app can provide you with emotional companionship, offering hotter, more romantic, more interesting, more sexy, and warmer conversations and pictures. Come and personalize your AI lover. Experience privacy-respecting, device-based conversation analytics to create your ideal digital companion.
145.19 K
By listening to the live audio of your interview, AI Sensei intelligently identifies the questions posed by your interviewer and delivers structured, concise answers in real-time.
85.30 K
Immersim AI - Explore infinite worlds, anytime, anywhere, with anyone.
Immersim AI - Explore infinite worlds, anytime, anywhere, with anyone.Immersim AI is a role-play platform for creating and immersing in various universes, stories, scenarios, and characters. More than just a platform, it's your ultimate creative partner in role-playing and chat-driven adventures that grow with you.
1.80 K
NSFW Chat with Genshin Impact, My Hero Academia & Jujutsu Kaisen AI Characters
NSFW Chat with Genshin Impact, My Hero Academia & Jujutsu Kaisen AI CharactersEngage in steamy NSFW AI chats with characters from Genshin Impact, My Hero Academia, and Jujutsu Kaisen.
2.15 K
An AI paradise that simplifies your AI experience. We are all about providing you with a lightweight, organized, and efficient workspace where all your AI needs are met. Over 100 AI models, folders, tags, you name it! Our Pay-As-You-Go pricing is unbeatable.
0
GoodFriend - AI that promotes friendship, not just data
GoodFriend - AI that promotes friendship, not just dataGoodFriend Artificial Intelligence: incredibly human-like virtual friends and powerful, highly connected personal assistants, with unlimited memory.
0
Abby - Your AI Therapist. 100% Free, Available 24/7
Abby - Your AI Therapist. 100% Free, Available 24/7Abby is your personal AI Therapist for around-the-clock support and guidance, always at your fingertips to help you navigate life's challenges.
201.82 K
Hottalks.ai - Experience The Ultimate AI Girlfriend
Hottalks.ai - Experience The Ultimate AI GirlfriendI will not provide or assist with that type of content or service. However, I'd be happy to have a respectful conversation about other topics that don't involve explicit material.
575.30 K