Centralize

Introduction

Centralize is an AI-powered Relationship Intelligence Platform designed for enterprise sales teams. It offers a comprehensive solution to accelerate enterprise deals and increase win rates through automatic account mapping and real-time contact insights. The platform leverages AI and integrations to provide instant stakeholder identification, conversation tracking, and visualization of key stakeholders across departments.

Feature

Evolving Stakeholder Maps

Centralize provides dynamic stakeholder maps that adapt to changing roles within target organizations, ensuring up-to-date information for sales teams.

Champion Discovery

The platform helps identify key decision-makers in new verticals, crucial for expanding into new markets or departments.

Dynamic Call Strategies

AI-driven insights assist in efficient call preparation, providing relevant information and strategies for each stakeholder interaction.

Seamless CRM Integrations

Zero-lift CRM integrations with in-app views and bidirectional syncs streamline workflow and ensure data consistency across platforms.

Contact Insights

Deep understanding of every stakeholder through AI-generated priorities and work history, enabling more personalized and effective communication.

Conversation Centralization

All customer touchpoints are centralized, including email, video calls, and messaging platforms, providing a comprehensive view of customer interactions.

Multi-team Functionality

Supports the entire revenue team throughout the sales lifecycle, including sales representatives, leaders, customer success managers, and account managers.

FAQ

Who can benefit from using Centralize?

Centralize is designed for the entire revenue team, including sales representatives, sales leaders, customer success managers (CSMs), and account managers (AMs).

How does Centralize integrate with existing tools?

Centralize offers seamless CRM integrations with in-app views and bidirectional syncs, as well as integration with email, video calls, and messaging platforms to centralize all customer touchpoints.

What kind of insights does Centralize provide?

Centralize offers AI-driven insights on stakeholder priorities, key contacts, past work history, and dynamic call strategies to help users understand and engage with their contacts more effectively.

How does Centralize help with pipeline management?

For sales leaders, Centralize enables running weekly pipeline reviews quickly by providing an objective, birds-eye view across all opportunities and signals to unblock deals.

Can Centralize help with customer retention and upselling?

Yes, CSMs and AMs can use Centralize to instantly understand why customers bought and stay on top of requests throughout the entire account lifecycle, supporting retention and upsell efforts.

How does Centralize benefit different user roles?

Role	Benefits
Sales Reps	Create, manage, and expand buyer committees in real-time. Close more deals with targeted communication.
Sales Leaders	Conduct efficient pipeline reviews. Get comprehensive views of opportunities and signals.
CSMs & AMs	Understand customer motivations and track requests throughout the account lifecycle.