Intelligent Ticket Title Generation
Alga crafts new service ticket titles based on the ticket's content, ensuring clarity and relevance.
Comprehensive Ticket Summary
The AI provides a concise synopsis of ticket activities, offering a quick overview of the situation.
Automated Ticket Categorization
Alga efficiently categorizes tickets, streamlining the organization and prioritization process.
Real-time Advice
The extension offers timely suggestions on how to handle tickets, improving response efficiency.
Customer Response Generation
With a single click, Alga can compose professional responses to customers on behalf of technicians.
Cross-platform Compatibility
Alga functions on any Windows, Mac, or Linux computer running Chrome, ensuring wide accessibility.
Cost-free Utilization
As a free extension, Alga provides all its features without any additional charges to users.