AI-based Sentiment Analysis
Rivelio AI employs advanced algorithms to analyze customer feedback and sentiment, providing valuable insights into customer satisfaction levels. This feature enables businesses to take proactive steps in maintaining customer happiness.
Conversation Summary Tool
The platform offers a conversation summary tool that assists support agents by condensing conversations. This feature allows agents to focus on more critical tasks, improving overall efficiency.
Multiple AI Models
Rivelio AI provides access to various AI models, including ChatGPT, GPT-4o, and Dalle3. These models can be utilized for diverse tasks such as text generation, image understanding, and document analysis.
Integration with Help Desk Solutions
The platform is compatible with most popular help desk solutions, ensuring easy implementation and use within existing support infrastructures.
Customization Options
Users can tailor the conversation summary tool to their specific needs, allowing for a more personalized experience.
Free Access and Subscription Model
Rivelio AI offers free access to its sentiment analysis and conversation summary tools, with subscription options available for extended usage beyond free limits.
Privacy Protection
The platform prioritizes user privacy, ensuring that user data is not used for training purposes. Users have the option to delete their accounts and remove all associated data at any time.