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Crushbank Extension

A browser extension for Crushbank that lets you use the site in a standalone, portable way.
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Crushbank Extension
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Introduction

Crushbank Extension is a Chrome extension designed for CrushBank customers. It embeds CrushBank's automated features into a portable browser extension, allowing users to access and utilize the software's capabilities directly from their Chrome browser. This tool streamlines the process of retrieving and sharing information with technicians by enabling users to enter ticket numbers and obtain top-ranked search results from various sources, including ticket history, documentation, Teams channels, and configs.

Feature

Seamless Integration with CrushBank

The extension provides direct access to CrushBank's automated features, allowing users to retrieve and share information efficiently without leaving their browser environment.

Ticket-Based Information Retrieval

Users can input ticket numbers to quickly access relevant information from multiple sources:

  • Ticket history
  • Documentation
  • Teams channels
  • Configs

Enhanced Integration Capabilities

Crushbank Extension extends the functionality of CrushBank's Resolve feature to all integrations, including:

  • KaseyaBMS
  • Autotask

User-Friendly Installation

The extension can be easily installed from the Chrome Web Store, with a straightforward setup process to get users started quickly.

Cost-Effective Solution

Crushbank Extension is offered as a free tool, making it an accessible option for all CrushBank customers.

FAQ

What are the primary benefits of using Crushbank Extension?

The main advantages include:

  • Quick access to CrushBank features directly from the browser
  • Efficient retrieval of information based on ticket numbers
  • Improved communication with technicians
  • Seamless integration with existing tools like KaseyaBMS and Autotask

How do I get started with Crushbank Extension?

To begin using Crushbank Extension:

  1. Visit the Chrome Web Store
  2. Install the extension
  3. Follow the setup prompts
  4. Start entering ticket numbers to retrieve relevant information

Is there a cost associated with using Crushbank Extension?

No, Crushbank Extension is provided as a free tool for CrushBank customers.

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